Crystal Clean Auto Detailing

Crystal Clean Auto Detailing - Customer Reviews

Jessica Smith / 2006 Chrysler Town and Country / 02.22.2011.

They are AWESOME! My van has never been so clean. I have three kids and they made my mini van shine!! I almost didn't recognize it, it was that clean. They picked it up from the airport and dropped it back off for us.

John / 2001 Suburban / 01.31.2011.

UNBELIEVABLE !!! We have 4 kids, 2 dogs, 6 chickens, 2 goats and a rabbit..... the Suburban is our main hauler, work vehicle and sports bus.... it has over 200,000 miles on it. Between the ground in dirt and spilled drinks, the truck was a mess. Crystal cleaned everything! It was truly amazing to see how much better it looked when it was returned. Even my co-workers couldn't believe the difference. Great Job! I won't take my vehicles anywhere else!

Donna / 1998 BMW / 09.30.2010.

Professional, courteous, great customer service. You just don't see alot of that these days. Very pleased and will definitely use them again.

Gordon Waddilove / 2005 Buick Lacrosse / 08.23.2010.

Great work; the car looked like new when I picked it up. My comment, however, relates to the superb customer service. My wife dropped off the Buick for detailing owned by a friend and as she drove away one of the technicians noticed my wife's car was leaking radiator fluid. Determining the car was not safe to drive she called me and I called a tow truck to have the car taken to my local repair shop. A technician volunteered to drive me home after I brought a car for my wife. When at home I realized the house keys had been left on my wife's key chain. A second technician drove out to my home from the Crystal Clean shop with my house keys! Two technicians both with great attitudes were now taken from the shop; I cannot conceive of better service than this.

Matt Waligora / 2001 Acura MDX / 08.18.2010.

I put my faith in Crystal Clean when it came time to sell my Acura. Ross and his staff not only did a phenominal job detailing my entire vehicle but helped me sell it in no time at all. Talk about maximum results for a minimal investment! Not only did they pick up my vehicle, they brought it back looking like new. I almost didn't want to sell it after they were done. Courteous & professional. Excellent job guys. I highly recommend Crystal Clean and will continue referring people!

Bill Randall / BMW 540i M-Sport / X5 / 08.06.2010.

Top to bottom CCAD crew is the best. Period.....

Nicky G / 2006 Subaru Impreza / 06.17.2010.

After picking out a new car, the plan was to take my Subaru in for a dealership trade-in. The car had not been thoroughly cleaned in many months, and appeared dirty and worn far beyond the capabilities of a basic vacuum and whipe-down. Fearing a poor trad-in price, I took it in for a full detail at Crystal Clean. Naturally they did a fabulous job, and the car looked brand new again. The next day I got a trade-in price above the blue book listing!

Nick W. / 2003-50th Anniversary Corvette / 03.27.2010.

Crystal Clean came highly recommended and did not disappoint. Great job by Devon and his team. 
Car was outstanding.......inside and out! Seriously think about purchasing the photo package.......they do a fantastic job! Again, great work!

Mike Walters / Cadillac Escalade / 12.14.2009.

Crystal Clean has become our perfect solution to a car load of kids ranging from 2 through 12. Everything from sticky spills through muddy cleats has been made to look spotless thanks to your impeccable work. Its amazing that you can take such a mess and make it look showroom new again! Thanks! We'll be back on a regular basis!

Mark Vogel / Honda CRV / 12.14.2009.

Needed some general TLC given to my daughter's car, prior to selling it. When I brought it back home after having CRYSTAL CLEAN work their magic...everyone thought it looked brand new. Great job from top to bottom! Thanks guys...

Ken Kelly / 1999 BMW M3 & 2003 Suburban / 11.29.2009.

The car looks great. I appreciate the winter-prep cleaning/sealing package deal. Also the help with removing some parking lot door dings/dents. The pick up and drop off service makes it much easier to arrange getting the car in. You were on time and on estimate with the service. Thanks! 

I liked the results of your service on my BMW so much that had to bring in the family car too. It looked like new when we got it back. The whole family noticed. Hopefully they will all help keep it cleaner with this demonstration of how nice it can look. Again, on time and on budget. Thanks!

Kevin Coyne / 2003 Land Rover Discovery II / 11.26.2009.

I have over 110K miles on my Land Rover and it was starting to look it's age. While I do keep it pretty clean, it needed a good once over with that special attention to detail; a deep cleaning, wax job, swirl marks and some attention to the little dings and dents. The problem was, I never seemed to find time to get it in anywhere. That's when I spotted an email add from Crystal Clean Automotive Detailing touting their airport valet service. They offered to have me drop the car off and shuttle me to the airport and upon my return pick my car up in short term parking! I travel a lot and this fit right into my schedule and the work they did was well beyond my expectations! Great service at a great price. A great value!

Chuck & Kathy / Toyota Camry / 11.25.2009.

After owning our car for almost 9 years, it was in need of some extensive cleaning, especially the inside. The team at Crystal Clean did an excellent job at both the surface and deep-down cleaning. We have never seen such a shine on the exterior! We took advantage of their Valet service to the airport so also saved the Long-term parking charges during the week we were gone on our trip. And came back to a sparkling clean car, brought to the airport for us to just walk into and drive home. Try it and you will NOT be disappointed!

Christy Emrick / Honda Pilot / 11.20.2009.

Our family vehicle was a mess after several cross-country trips... toddler snack remains on the seats, dog slobber on the windows, and sand and mud on the floor. I just didn't have the time or energy to clean it myself. What a wonderful gift to have my car detailed and just like new again! I smile every time I climb inside and see it sparkle and shine!

Corby Horlings / Saab 9-3 / 11.18.2009.

Wow! A night and day difference. Crystal Clean was professional and exceeded my expectations right out of the gate. They arranged pick up and of course same day service. Better than new, awesome work! A+++ all around, I'll be recommending you to everyone.

Bruce Heys / Suburban / 11.03.2009.

The team at Crystal Clean is extremely proffesional and efficient. It is a wonderful convenience to have them pick up your vehicle and drop off your reconditioned vehicle in such a short time frame. This would make a great Christmas gift for anyone!

Ann / Expedition / 10.29.2009.

With five kids, my truck takes a serious beating. Thank you for making it look like new--I really didn't expect it to look so awesome again! (Now I just have to keep the kids out of it!)

CW / 1997 Toyota Camry / 10.06.2009.

Options... everywhere you look, there seem to be more available these days. Auto detailing is no different. On that note, I want to thank you for making all future decisions regarding the appearance of my vehicle VERY easy... bring it to Crystal Clean and leave it in the care of your professional team. It REALLY was that simple, and I trust that will not soon change. 

I really appreciate how you made me feel important by asking if I was completely satisfied, or if there was anything you could do to improve upon my overall experience. I couldn't then and I still can't suggest something but the fact that you wanted to know shows me you care. That, in and of itself, speaks volumes. I'll be back. Count on it.

Marilou Kirycki / Lincoln / 05.27.2009.

My husband was a heavy smoker so his car was yellow instead of gray inside. You guys made it gray again and it no longer smells like smoke! We couldn't be more pleased with the job you did and are recommending you to all our friends and family. THANK YOU!

Brad Carrier / E320, Durango, Jetta / 02.25.2009.

Moving to Michigan, I was shocked at how brutal the winters can be on a vehicle. No amount of drive-through washing and quick-stop vacuums seemed to make the car look good. Crystal Clean has restored my cars to like-new condition, inside and out! The friendly personal service is outstanding. Driving a clean car makes the whole day seem brighter.

Brian larsen / Viper, BMW, Expedition / 02.16.2009.

I've been utilizing Crystal Clean's services for over 4 years now on all our vehicles. I'm always pleased with the professional level of service and most of all the completed product-a really clean car, top to bottom.

Donna Farrington / Lexus, Sequioa, Acura, Saturn / 02.10.2009.

We moved to Grand Rapids a couple of years ago, and I have to say that CRYSTAL CLEAN was the best find! All our cars are black and we are very particular about keeping them clean! Thanks to the great service from Crystal Clean we are able to drive and enjoy very clean cars both inside and out! Thank you for keeping our "fleet" looking good :-)

Leslie Bosscher / Buick Rainier / 12.02.2008.

I bought a new car 5 days before Thanksgiving. It still had that wonderful dealership smell to it. Five days after the purchase, on Thanksgiving, a 10 year old threw up 3 times in my front seat. Imagine my horror!!! Despite having to drive my NEW car with the most horrendous smell wafting through the heaters, I took it to Crystal Clean and within 2 days, I had my beautiful, new car back, smelling and looking exactly like it did when I drove it off the dealership's lot. THANK YOU SO MUCH!!!! I will be recommending Crystal Clean to anyone who needs a pristine detailer! The Customer Service was top notch as well. Thanks again.

Paul Laidler / Mazda MPV / 11.12.2008.

Excellent work guys. Really impressed with the service and professionalism. The car is of course, like brand new. I will be returning soon with more business!

Visit our website at http://crystalcleanautodetailing.com/page/comments for more customer testimonials!

 

Grand Rapids Business Journal - Ross Timyan takes the details to another level

Devon Hall polishes a car at Crystal Clean Auto Detailing. Ross Timyan takes the details to another level Pete Daly Published: January 17, 2011   Ross Timyan's company not only details cars; it also professionally photographs the results and offers an airport valet service. At age 22, Ross Timyan has apparently been on an inside track for several years — or perhaps it is just an exceptionally fast track. The business he started three and a half years ago, Crystal Clean Auto Detailing, now has about 40 employees and should do well over a million dollars in business in 2011. "We went from 900 square feet to 4,000 square feet to 40,000 square feet, and now, including the storage area, to 100,000 square feet — all in three and a half years," he said. Timyan was one of three finalists last year in the inaugural EPIC Awards presented by the Grand Rapids Area Chamber of Commerce. EPIC stands for Entrepreneurial, Progressive, Innovative and Collaborative, and one of the five EPIC categories is Young Entrepreneur of the Year. Another finalist was selected as the Young Entrepreneur of the Year, but that didn't bother Timyan. "It was such an honor just to be considered in the top three," he said. "It's kind of like the Final Four in basketball: If you're there, it's good enough." That was in May. In July, Crystal Clean was named a finalist for the Innovation Michigan Award because of its vehicle photography studio and its "airport valet" service. In November, Timyan was selected by Grand Rapids Business Journal as one of its 40 Under 40 Business Leaders. An examination of Timyan's activities over the past seven years reveals a series of good ideas that panned out and spawned still more good ideas. Timyan was born in Chicago. His parents, Steve and Cheryl Timyan, moved to the Grand Rapids area when he was 2 years old. His father has investments in a couple of industrial companies in Michigan, including Amneon office furniture in Allendale. His mother was a successful sales rep for Alcoa before she stayed home to raise a family. The youngest of the Timyan children is now 14. Ross Timyan actually got started in the auto-detailing business before he could even drive. When he was 15, he began selling cars for his parents' friends on eBay. The owners would tell him how much they expected to get for the car, and then Timyan would go to work, cleaning and touching up the car until it shined. Then he took high-quality photographs of the car and listed the car on eBay. The deal was that, when he sold the car, he could keep any amount over the base sale price set by his "clients" — which meant he really put a lot of effort into trying to make the cars look good.   Ross Timyan Company: Crystal Clean Auto Detailing Title: Owner Age: 22 Birthplace: Chicago Residence: Grand Rapids Family/Personal: Single. Business/Community Organizations: Grand Rapids Area Chamber of Commerce. Biggest Career Break: At age 15, his parents' friends began asking him to sell their used cars for them on eBay. The summer after his graduation from high school, Timyan started a mobile auto-detailing business with a partner. They would take a trailer loaded with all their supplies and equipment right to their customers' driveways. Many of the customer referrals came out of the eBay work Timyan had been doing for his parents' friends. But that wasn't his only job: That same summer he also worked at an auto dealership, cleaning and refurbishing interiors and touching up nicks and scratches in the paint on the used cars brought in to Todd Wenzel Buick, Pontiac and GMC on 28th Street. "I got to learn a lot about dealerships and how they work," he said. That fall, he started classes at GVSU, but as spring approached, he began getting calls from people who wanted their cars detailed. "I really felt like I should start doing it again and wanted to do it full time, but I couldn't do that out of a trailer," he said. So with support from his dad, he made the commitment to open an actual shop of his own. First, however, he decided he needed a more specialized education in auto detailing, which he found offered by a company in San Diego, Calif., called Rightlook. Rightlook bills itself as "the world's largest provider of auto detailing and appearance training, equipment, supplies, consulting and marketing support." Timyan spent about 10 days at the Rightlook facility, where he learned "the whole nine yards" about the auto-detailing process, including how to run an auto-detailing business. When he got back to Grand Rapids, he started his business in a leased two-stall garage on 28th Street. The business soon outgrew that space and moved to a 4,000-square-foot space in a warehouse on Broadmoor Avenue in Kentwood. Crystal Clean outgrew that space almost a year ago and moved into the old G&T Foam factory at 3413 Eastern Ave. SE. A few weeks ago, Crystal Clean leased additional space nearby, in one of the former Steelcase facilities off 36th Street now owned by Ashley Capital. Crystal Clean offers an "airport valet" service as part of its auto-detailing business. A customer who wants his or her car detailed and is going on a trip is met at the airport by a Crystal Clean employee who brings the car back to the shop on Eastern Avenue. When work on the car is done, Crystal Clean stores the car in what used to be the Steelcase employee sales building. When the traveler flies back into Grand Rapids, a Crystal Clean representative meets her or him at the airport with the car, and away they go. "What you would have paid for long-term parking at the airport almost takes care of a large chunk of the cleaning cost," said Timyan. Crystal Clean's retail detailing prices vary, depending on the size of the vehicle, but they start at around $200. Most of the company's business, however, is detailing used cars for a couple of dozen dealerships around West Michigan. The cars get the Crystal Clean treatment before they are put on the lot, and Crystal Clean also photographs each car at its photography studio on Eastern Avenue. The professional-quality photos are shot against a neutral background that isn't crammed with other used cars. Crystal Clean then uploads the photos on the dealership's website. Then there's Bob Dunkelberger, who Timyan and his management team fondly call "the Godfather." A couple of the dealerships that Timyan was working with soon wanted more from Crystal Clean, he said, mentioning Dunkelberger in particular. Dunkelberger is the pre-owned car sales manager at Toyota of Grand Rapids, which was Crystal Clean's biggest customer last year — involving several hundred cars — and has been a customer going on three years. "We call him the Godfather," joked Timyan, because "we have to do anything he asks us to do." Joking aside, Timyan said Toyota of Grand Rapids is a very important customer, and Dunkelberg has been "extremely influential." Dunkelberger helped the fledging company by pushing it early on to improve its business processes and become more innovative. Dunkelberger said the first couple of times Timyan came by to pitch Crystal Clean, "I actually turned him down." He said he gets people coming in all the time offering to do auto detailing for him. But Dunkelberger said that when Timyan and one of his employees came back to make their pitch again, that time he saw "two kids with great energy." "Sometimes you see things in people," he said. "I saw quality and integrity. And that's why I gave them a chance." "They provided a very good quality service with high integrity, and they stood behind their word," he added. Timyan constantly uses the word "we" when talking about his business, although he is the sole owner. Some of his employees have many more years of experience than he does, he said, and it is "their experience and their commitment" — and especially his key managers — that leads him to use the word "we." "They have had such a huge part in what we have done," he explained. He is taking classes part-time again at GVSU, he said, so that he doesn't lose the momentum there. But he's also got "a lot of ideas," and he and his management team are focused on some serious plans. Last year Crystal Clean did almost $900,000 in business. What's ahead in 2011? "We'd like to double our revenue," he said. "And not by doing the same things we're doing today, but expanding on everything we already have and maybe even getting into some other markets."

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Thanksgiving Travel Reminder from Crystal Clean

Traveling for Thanksgiving?   Save time and money by using our exclusive Airport Valet Service. Using this service eliminates long term parking costs, which average around $14 per day or $98 a week. While you're away, Crystal Clean will detail your vehicle from top to bottom and store it indoors in our fully insured secure facility.     An experienced Crystal Clean employee will either pick up your vehicle from short term parking or meet you curbside at the airport and take your vehicle to our secure location. While you are away, we will store your vehicle free of charge indoors at our facility. During your trip, your vehicle will be pampered with any detail package you desire. When you arrive home, Crystal Clean will once again either meet you curbside with your clean car or drop off your vehicle in short-term parking and call, text, or e-mail you the location.    This Thanksgiving skip airport parking costs and hassles by choosing Crystal Clean's Valet Service. When you arrive home to a clean, warm car you won't be disappointed, especially when you skip the dreaded parking kiosk on your way out!    Check out this testimonial from a recent customer who used our airport valet service... https://docs.google.com/viewer?a=v&pid=explorer&chrome=true&srcid=1Eir1N__ltJNSXs_1-mUlNjAk3_kjDXH-dxH2uEdzqq5o2Cz5tlPucEynyA9O&hl=en

Indoor RV, Boat & Auto Storage     We are in the business of making vehicles and boats look like new and understand the value you place on them. Rest assured, your "baby" will be in the best hands at Crystal Clean. There are many benefits to storing your car or boat with us. 24/7 In & Out Access Superior Location - Eastern & 36th Street Free Pick Up and Delivery Services Professional Detailing Services Available Flexible Payment Plans On-Site Security Personnel Concierge Program for the Auto Enthusiast Storage is available by the month, by the season or by the year. Many payment options and plans are available to suit your needs.   http://grandrapids.craigslist.org/aos/2068624338.html

We Value Your Feedback   Please help us spread the word of our great services and leave a review on any of the following site: Thank You for the Feedback!

Give the someone the gift of a clean car this Christmas! It's the perfect gift for anyone with a vehicle. For more information on Crystal Clean you can visit our websites.   www.CrystalCleanAutoDetailing.com

Crystal Clean HQ Backgrounds & Wallpapers

Spread the word about Crystal Clean with one of our Custom Wallpapers. Pick from over 30 HQ Backgrounds.

www.CrystalCleanAutoDetailing.com

(616) 821-9074

3413 Eastern Ave SE

Grand Rapids, MI 49508

Professional Vehicle Photography Studio

Are you looking for a way to capture your vehicle at its very best? Crystal Clean Automotive Detailing has the perfect option. We take your freshly detailed vehicle and immediately take it into our in-door professional photo booth, which is designed and dedicated to capturing superb images.

 

At least thirty photos will be taken from strategic angles to effectively showcase its finest attributes inside and out. These photos are perfect for receiving top dollar when selling your vehicle online or simply showing off.

The Photography Studio is available as an a la carte service when not receiving a detail or as an add on when you are. However, we recommend having the photos taken after a detail since your car will be at its absolute cleanest.

 

Airport Valet Service

Let Crystal Clean be your valet the next time you leave town. We now offer a service designed for the weary traveler or the family heading out of town on vacation. We take the hassle out of the way for a smooth vehicle transition while you are traveling and no parking fare as well!

 

An experienced Crystal Clean employee will either shuttle you to the airport or meet you curbside at the airport and take your vehicle to our secure location. While you are away we will store your vehicle free of charge indoors at our facility. While your away your vehicle will be pampered with any detail package that you desire. When you arrive home Crystal Clean will once again meet you curbside with your clean car or drop off your vehicle in short-term parking based on the time of your arrival and will call, text, or e-mail you the location. 

 

Using this service eliminates long term parking costs, which average around $14 per day or $98 a week. Not to mention your vehicle will be cleaned top to bottom and stored indoors at Crystal Clean in our fully insured and bonded secure facility.

 

Here is a real testimonial from a customer who used this service.

Last week was GVSU's spring break.  First time I've been able to go down to my mom's place in FL for anything other than a long weekend in 12 years of tax seasons.  Usually when I fly for a speaking engagement, Mary or Carolyn runs me to the airport, because they (Carolyn) want my car when I'm gone.  This time I flew down with William on Monday, with Mary and the two high schoolers coming down on Wednesday.  

So instead of paying $12 a day for LT parking, I decided to give the guys Ron Hainer recommended a try (his original email is below).

Worked out great.  They've recently moved to a place on Eastern, just north of 36th street.  Mary & the kids drove there on Wednesday morning, a very nice gal drove them to the airport and dropped them off.  When we got back to the GR airport I had a voicemail message witing telling me where in the short term parking to find my car.  They must have just dropped it off, because it cost me $2 to get it out.  Couldn't be easier.  They did a great job detailing the car, and I was even able to get my windshield replaced while it was there.  And when I take 5 1/2 days of long term parking that I didn't have to pay off the bill, the price is even better.

Ron's right, this was a great idea.  Don't be afraid to give it a try.
Doug
  

Overnight Services

With the hussle and bussle of everyday life it can be difficult to part with your vehicle for a day. At Crystal Clean we understand this and have developed a system to make this easier. We now offer overnight service for on all of our services. We only need an hour’s notice and your vehicle by 9:00 PM. Once we have it our professional staff will work through the night so that you can work through the day. All overnight details will be completed by 7:00 AM the next morning, and as usual we also offer pick-up and delivery services so that you never even have to leave your home.

   

Value of Detailing

Chances are you’re probably not planning on keeping your car forever. Ideally, when you decide to get a new car you will be able to sell or trade your previous vehicle. In order to get most out of your used vehicle regular maintenance should be done such as fluid changes, tune-ups, and tire rotations. Although, commonly overlooked a cars value can be greatly affected by regular detailing services.

It is usually when selling a vehicle that most first consider detailing. But, by that time (an average of 5 years) the vehicle has too much wear and tear to restore it to like new condition. We recommend 2-5 full details per year depending on your driving, car washing habits, and how you store your vehicle. Most don’t realize that in most cases it is much more expensive to replace an engine than it is to enhance a “factory paint job.” On the average the retail sales value of a detailed car versus a dirty one is over $1,000. Auto dealers have depended on restoring vehicles back to new through detailing for years. A great looking clean car will sell even with high miles or mechanical problems because it looks like it was well taken care of.

At Crystal Clean Auto Detailing we use only the finest quality detailing cleaners and state-of-the-art equipment. Our staff has decades of combined experience and strives to bring your car back to as close to new as possible. For the remainder of this month, we are offering a 25% Dicsount on Deluxe Interior & Exterior Details. Mention this discount when you call to schedule your appointment and receive 25% Off on a Deluxe Detail. This offer is only valid through the end of September.

    

Professional Auto Detailing - Interior Cleaning Demo

Detailing demonstration on the interior of vehicles at Crystal Clean Auto Detailing in Grand Rapids, MI.

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Crystal Clean Blue Lotus Elise

Crystal Clean Blue Lotus Elise, originally uploaded by Crystal Clean Auto Detailing.

Crystal Clean Blue Lotus Elise

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3413 Eastern Ave SE
Grand Rapids, MI 49508

(616) 821-9074